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Technological upgrades can require an intensive overhaul of your existing systems. But in today’s tech-centric age, it is essential to have a well-oiled system that is convenient, user-friendly, and efficient. Technology might be expensive, but it can also optimize your output in the long run. That’s why you need to be well-informed about what technology […]
The pandemic sped up the move to cashless technology at events. If you’re still on the fence on moving to cashless payments for your events or considering ways to do it, now is the time. Here’s why. 1. Fewer people have cash on them In the UK alone, payments using notes and coins fell by […]
We have exciting news! PouchNATION now integrates with the latest MIFARE DESFire EV2/EV3 Near Field Communication (NFC) technology. What does this mean for you as a hospitality business if you use PouchNATION? Your business now enjoys world-class security, richer insights from your data and more powerful contactless applications. Read on to see how you can […]
Once considered premium-add-ons for higher paying customers, perks like personalized service and faster check-ins are now expected as part of the guest experience in the post-pandemic hospitality industry. But giving your guests a personalized experience doesn’t require big budgets or complicated systems. Digital technologies like guest management services can help even the smallest, independent hostels […]
Make the Best Out of Your Tech Teams During Covid Kenneth Tan, CEO and Head of Product of BookMyShow South East Asia, in conversation with Ilya, Founder of PouchNATION talks about the changes in the business during the Covid-19 pandemic and about how this time of relative silence in the events space allowed them to […]
The hospitality industry is one where customer service is of the utmost importance. This is due to the fact being able to keep with constant demands will bring more profit your way. However, this is easier said than done with daily operations taking on different forms. Luckily, there are available tips on how to get […]
Running a successful hostel is all about monetizing each client as much as possible. Whether you’re catering to backpackers and travelers or young students on holiday, you must know how to increase spending. To make the most profit out of every bed that’s occupied, it’s important to offer more than just a bed and breakfast […]
As the events and hospitality industry begins its recovery phase from the Covid-19 pandemic, pouchNATION has partnered with Tourplus to provide a digitalization package for businesses in the industry (hotels, hostels, clubs, event venues, themes parks, etc.) granted by Malaysia Digital Economy Corporation (MDEC) to eligible businesses. The digitalization package is a cashless and guest […]
Technology is constantly updating. What was in vogue yesterday may not be relevant or in use today. Modern hotels have begun to make the switch to two digital solutions – mobile apps and NFC technology. Let’s take a deep dive and figure out why the latter does so much better: To Download Or Not To […]
The world doesn’t live online – not yet. Talking about the receptiveness of online ticket purchasing options in Thailand when it was first introduced, Gary spoke of how only a few people were willing to make the shift (known as the innovators), whereas the rest still preferred online – much like when ATMs were initially […]
