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We have exciting news! 

PouchNATION now integrates with the latest MIFARE DESFire EV2/EV3 Near Field Communication (NFC) technology. 

What does this mean for you as a hospitality business if you use PouchNATION?

Your business now enjoys world-class security, richer insights from your data and more powerful contactless applications. 

Read on to see how you can make use of this new integration to enhance your guest experience while simplifying your business processes.

Enjoy improved versatility through this update: 

These new EV2/EV3 chips allow multi-application use. Your guests can now use the same card to access their rooms, make payments while enjoying improved security. 

Here’s a glimpse of what you can do with this new, updated integration. 

Better still, you aren’t restricted to just one of these uses. Tap on as many as you need for your business with our new integration.

Replace traditional keys with smart keycards: 

PouchNATION’s access cards replace traditional keys to unlock doors throughout your hotel, reducing the likelihood of lost keys and providing a safer, more secure guest experience. They’re also compatible with traditional door locks, transforming any door lock into a smart one.

Carry out cashless transactions seamlessly: 

Your guests do not need to carry around cumbersome cash, credit cards or hotel keys around the premises. All transactions can now be done through cashless payment.

Understand your guests better through rich data and deliver service excellence: 

With an integrated contactless guest management solution, every interaction collects guest data you can use to serve your guests better.

Use these insights to serve your guests better. For example, if you notice the couple’s massage service is popular in the evenings, create a customized package for your guests.

You maximize your revenue, while empowering your guests to customize their experience to their liking. 

Take it one step further by sharing this information with your partners or vendors to provide customized services your guests will love.

Get full visibility on how your venue’s attractions are performing.

You now have full visibility on your entire business, allowing you to answer questions like: 

  • How is my bar’s foot traffic during the weekend?
  • What kind of customers use my spa? 
  • Do people notice my safety lockers in my premises and use them? 

With historical foot traffic data, you can answer these questions (and more) with confidence without resorting to tedious on-site surveys or manual counting. 

Why not use these insights to set internal, measurable benchmarks for your business venues? You can also conduct onsite experiments and further optimize your budget or services.

Increase guest spend by eliminating the need for instant payments, 

This update improves the speed of contactless transactions, creating more opportunities to enhance your guest experience. Load your contactless guest card with a specific top-up value to remove the need for credit cards or ATM withdrawals, or allow them to pay for their amount spent at checkout. 

Convenience matters; reducing friction during the payment process venue-wide increases guest spend by up to 30%.

Deliver personalized product recommendations to your guests: 

We’re a fan of creating customized experiences through technology, and this update enables you to retain even more data about your guests. 

Now you have the flexibility to build fresh, personalized customer experiences by adding-on product recommendations. 

Drive cross-selling and upselling by recommending products based on your guest’s history. Look at what they indicated in their personal details or what they enjoyed in previous visits for inspiration.

Employ contactless solutions on your premises with full confidence of your data’s security 

Mifare’s EV2/EV3 cards use enhanced data encryption and allows you to remotely monitor access control for authorized users only. 

Inspire confidence in your guests that their security is a priority for you. 

As an additional security measure, these chips offer rolling key sets. Should a key’s security be compromised, you or your staff can use a simple command through our readers to switch the compromised key out to a new set of keys in seconds, minimizing identity theft and fraud. 

Frequently asked questions: 

What is MIFARE DESFire EV2/EV3 technology? 

MIFARE DESFire EV2/EV3 are the latest version of Near Field Communication (NFC) chips. It’s the technology powering contactless solutions for hospitality venues.

How secure is this technology? 

MIFARE technology is secured by multiple security protocols and data protection policies. See a comprehensive list of security features here.

Set your business up for success in 2022 with this new, versatile update to your contactless technology. 

You can now upgrade to these new EV2/EV3 chips to enjoy increased versatility and security for your contactless solution.

Are you considering a contactless solution for your hospitality business? Connect with us here to find out more about this optional upgrade and how you can benefit from it.

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